Privacy Policy
Privacy Policy – The Kiko Kids
This Privacy Policy explains how The Kiko Kids (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By accessing or purchasing from The Kiko Kids, you agree to the practices described in this policy.
1. Collecting Personal Information
- When you visit our site, we collect certain information about your device, your interactions with the site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support.
- We handle your personal information in line with New Zealand privacy laws and other relevant global privacy regulations (including GDPR, CCPA, and the Australian Privacy Act) where applicable. If you live outside these regions, you acknowledge that your information may not be subject to the same privacy protections as in your country.
- Personal Information we may collect includes (but is not limited to):
- Name
- Billing and shipping addresses
- Payment details (such as credit/debit card numbers)
- Email address
- Phone number
- Please do not provide us with personal details about another individual unless you have their consent.
- Our site is not intended for children under the age of 16. We do not knowingly collect information from minors. If you believe your child has provided us with personal information, please contact us so we can delete it.
- We may also collect device-related information such as:
- Browser type and version
- IP address and time zone
- Cookie information
- Pages or products viewed
- Search terms
- How you interact with our site
- This information may be collected via cookies, log files, web beacons, tags, or pixels.
2. How We Use Your Personal Information
We use your personal information only as permitted by law, including:
- Processing and fulfilling your orders
- Communicating with you (order updates, customer support, and promotions where you have consented)
- Screening orders for fraud or security risks
- Improving our website and shopping experience
- Providing targeted advertising or marketing (where you have opted in)
- Meeting legal and compliance requirements
3. Sharing Your Personal Information
We may share your personal information with trusted third parties, such as:
- WooCommerce, which powers our online store (WooCommerce’s Privacy Policy)
- Payment processors and shipping providers to complete your order
- Advertising platforms such as Google, Facebook, and Instagram for targeted advertising (where applicable)
- Legal authorities, if required by law
We do not sell your personal information.
4. Behavioural Advertising
We may use your information to provide you with relevant marketing messages. For example:
- Google Analytics helps us understand how our customers use our site (Google Privacy Policy).
- Social media platforms like Facebook and Instagram help us show you tailored ads.
You can opt out of targeted advertising here:
5. Your Rights
Depending on your location, you may have rights to:
- Access the information we hold about you
- Correct or update your information
- Request deletion of your personal data
- Opt out of marketing communications
- Restrict or object to certain types of data processing
To exercise your rights, please contact us using the details below.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy (e.g., completing your order, maintaining records for tax or legal obligations), unless you request its deletion.
7. Storage and Security
We take reasonable steps to keep your personal information safe. Data may be stored in New Zealand or overseas through secure third-party services. While we do our best to protect your data, no method of online transmission is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect business, legal, or operational changes. Updates will be posted on this page with the “last updated” date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:
The Kiko Kids
📧 Email: hello@thekikokids.com
📍 Address: 130 Fisher Parade, Sunnyhills, Auckland, New Zealand, 2010
